Why was I charged for a TouchNote membership?

Modified on Wed, 29 Apr at 3:52 PM

If you’ve noticed a charge from TouchNote, it may be due to a membership renewal.

Memberships renew automatically unless cancelled, and each renewal adds credits to your account.


If this wasn’t expected, we understand it can be frustrating - we’re here to help.

You can check:
- When your membership started
- When it’s due to renew
- What’s included

Go to your account to manage your membership

If you didn’t mean to renew, contact us at help@touchnote.com and we’ll look into it with you and help get things sorted. 

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