Credits are TouchNote's 'currency', used to purchase postcards and greetings cards. As a TouchNote member, you'll receive a certain number of prepaid credits.
Depending on which membership plan you're on, these may be added to your account upfront as soon as you sign-up, or be accrued automatically on a monthly basis.
When you make a purchase credits will automatically be deducted from your balance, with the oldest credits always being used first.
On some plans, credits may expire after a number of months if unused. We never want anyone to be left empty-handed, so if you find you're accruing more credits than you can use, or are worried you're losing out, reach out to our team by email at help@touchnote.com and we'll help as best we can.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article