How do I turn off my automatic renewal/cancel my membership?

Modified on Fri, 09 Feb 2024 at 04:53 PM

We're sorry to hear that you wish to stop automatic renewal, but we're here to help. You can turn off automatic renewal at any time by simply sending us an email at help@touchnote.com.

What happens to my remaining credits if I cancel my membership?

Your remaining credits will stay active until your membership expires.

What if I want to continue sending cards after my membership expires?

After your membership expires, you can still use your TouchNote account on a pay-as-you-go basis or purchase credit packs. This means your journey of kindness never has to end :)


Any questions, pop these along with your request to the email above.

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