Why is my payment being rejected?

Modified on Mon, 25 Mar 2024 at 05:26 PM

The most common reasons for a declined payment are:

- The account's country and the card country don't match
- Incorrect credit card number or expiration date
- Insufficient funds
- The bank declined based on the location
- The bank's fraud rules blocked the transaction


Please be sure you have entered the correct information.


Alternatively, please use another payment method.

We're always happy to help and if you need any assistance please drop us an email at help@touchnote.com.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article